Our Service Policies and Commitment

    We aim to supply everything you expect without confusing paperwork or unexplained jargon but should anything be not be clear, understandable or clearly wrong from your perspective please contact us via our telphone number of 03333 303 403 or if you prefer via our support ticket system here

    If you call by phone, please leave a message and we will call you back within 1 hour during office hours or within 24 hours should your call be outside Mon-Fri 9am-5pm time frame. If you contact us via our support ticket system, you should expect a reply again within 1 hour during office hours or within 24 hours if ticket was raised outside the Mon-Fri 9am-5pm time frame.

    If you wish to make a complaint, please call or use the support ticket option as mentioned in the previous paragraph and we will do everything we can to address the problem with in the same time frames stated above. If you feel dissatified with our attempt to resolve your complaint then we will assist with no malice in any way we can should you wish to find alternative service providers.